Can we change our Internet speeds?

Internet speeds may be upgraded/downgraded at any time.

Although, there is a one-time fee to process speeds changes.

The one-time fees are as follows:
One-time DSL Speed Change Fee - $30.00CAD
One-time Cable Speed Change Fee - $10.00CAD

Speeds changes can now be done via your My Acccount, visit the "Services" tab > "My Services" > Select the Internet Profile (ie. "STREAMER - CABLE") > Select "UPGRADE". You will be able to select the new desired speeds. Please note. Account must be in good payment status prior to a speed upgrade/downgrade. It may take upto. 7 business days for the vendor to complete the speed change.

 

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