Requires at least a DOCSIS 3 8x4 modem (at least 8 bonded downstream channels and 4 bonded...Can we change our Internet speeds?
Internet speeds may be upgraded/downgraded at any time.Although, there is a one-time fee to...Do we provide Antivirus to our clients?
We do not provide Antivirus, although we do recommend Microsoft Security Essentials. Microsoft...Do you do credit checks?
Most to all products/services from GETUS Communications Ltd require no credit checks/agreements.Does the equipment come with warranty?
Brand new purchased Modems includes a 1-year manufactures warranty provided,...How can I resolve my slow speeds?
Step 1. Confirm Speed Results with a Direct Connection Unfortunately, troubleshooting slow...How do I get my invoices?
Invoices are provided via e-mail address on file and can be found in your My Account under...What are your department hours of operation?
Home / Residential Sales Department Hours of Operation: Monday thru Saturday -...What is the cancellation / refund policy?
Cancellation of Services Requests for cancellation must occur over the phone or by live chat...What speeds do I need to stream? ie. Netflix
Great question!At the time of this article's creation, Netflix officially lists the following...