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 Returns and Exchanges

We're sorry to hear that your equipment requires an exchange, or return.  Although, we've tried...

 Can I use my own Hardware?

All Hardware is provided by GETUS on a loan basis. Upon sign up you will be shipped an approved...

 What payment methods do you accept?

Credit/Visa Debit CardsVisa, MasterCard, American Express, Visa Debit & Prepaid Credit/Gift...

 How to setup my modem vDSL modem?

Please Note: We recommend that you are directly connected from your computer to your modem during...

 How to hard reset Solis device

- Plug Device into Wall (via USB-C) - Wait 15 minutes to allow sufficient charge (while...