Articole

 Can I change my Internet speeds?

Internet speeds may be upgraded/downgraded at any time. There will be a one-time $9.00 applied...

 Can I use my own Hardware?

All Hardware is provided by GETUS on a loan basis. Upon sign up you will be shipped an approved...

 Do we provide Antivirus to our clients?

We do not provide Antivirus, although we do recommend Avast, which is totally free & can...

 Do you do credit checks?

No

 Does the equipment come with warranty?

Brand new purchased Modems includes a 1-year manufactures warranty provided,...

 How do I get my invoices?

Invoices are provided via e-mail address on file and can be found in your My Account under...

 Is there an outage in my area?

Sometimes we may experience outages throughout the network. When this happens, we try to keep you...

 Modem & Vilo Installation Guide

We created an easy-to-follow guide to help you with the setup of your new hardware.  Please visit...

 What are your department hours of operation?

Home / Residential Sales Department Hours of Operation: Monday thru Saturday -...

 What can I do if I am experiencing slow speeds?

When it comes to troubleshooting slow speeds there are a lot of variables involved & it can...

 What is the cancellation / refund policy?

Cancellation of Services Requests for cancellation must occur over the phone or by live chat...

 What speeds do I need to stream? ie. Netflix

Great question!At the time of this article's creation, Netflix officially lists the following...

 Where do you provide service?

GETUS is a Coast-to-Coast internet service provider. We work hard to try & service as many...