Returns and Exchanges
We're sorry to hear that your equipment requires an exchange, or return. Although, we've tried...
Can I use my own Hardware?
All Hardware is provided by GETUS on a loan basis. Upon sign up you will be shipped an approved...
What payment methods do you accept?
Credit/Visa Debit CardsVisa, MasterCard, American Express, Visa Debit & Prepaid Credit/Gift...
How to setup my modem vDSL modem?
Please Note: We recommend that you are directly connected from your computer to your modem during...
How to hard reset Solis device
- Plug Device into Wall (via USB-C)
- Wait 15 minutes to allow sufficient charge (while...
