Internet speeds may be upgraded/downgraded at any time.
There will be a one-time $9.00 applied to your next invoice.
To complete this in the customer portal, please follow these steps;
Login to your account, visit the "Services" tab > "My Services" > Select the Internet Profile (ie. "STREAMER - CABLE") > Select "UPGRADE". You will be able to select the new desired speeds. Please note. Account must be in good payment status prior to a speed upgrade/downgrade. It may take upto. 7 business days for the vendor to complete the speed change.
*All speed change requests require a prorated payment for the difference in cost of the plan when the request is made*
