Fair Usage Policy

Our promise is to provide high-speed WiFi that allows you to connect anytime, anywhere. With so many people using mobile data around the world, the demands on our networks can strain resources.

To deliver on our promise to provide the best high-speed connectivity experience to our community, in accordance with our fair usage policy we may need to reduce data speeds after your data use reaches 500 MB in a 24-hour period. Don’t worry, our daily data limit resets each day.

Activities like video-streaming are not recommended as they consume a large amount of data, and without knowing it you could quickly hit our daily threshold.

  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Where does Solis have coverage?

If you're wondering where you can use your Solis, here's our coverage list. Skyroam / GETUS...

Can you guarantee service/coverage on my trip?

We operate on cellular data. The virtual SIM embedded in the hotspot gives you access to our...

What is the Solis connection speed?

Each 24-hour daypass provides access to the fastest network globally (HSPA+), with speeds up to a...

Will it work on a cruise/plane/in a car?

Unfortunately, Solis Hotspot will not work on open water. Skyroam / GETUS partners with local...

Help! My Battery Fails to Charge My Device

First, you may need to check if your battery is charged. If you have kept the device in storage...