Does the equipment come with warranty?

Brand new purchased Modems includes a 1-year manufactures warranty provided, Recertified/Refurbished purchased Modems includes a 90-day warranty provided by us. Rental equipment includes life-time warranty provided by GETUS Communications Ltd.

If the hardware falls within the purchase and/or rental period and is found deffective, please contact our Customer Service team for an exchange. Note. The Modem cannot appear as physically and/or water damaged.

  • 6 brukere syntes dette svaret var til hjelp
Var dette svaret til hjelp?

Related Articles

Can I change my Internet speeds?

Internet speeds may be upgraded/downgraded at any time. There will be a one-time $9.00 applied...

How do I get my invoices?

Invoices are provided via e-mail address on file and can be found in your My Account under...

Do we provide Antivirus to our clients?

We do not provide Antivirus, although we do recommend Avast, which is totally free & can...

Can I use my own Hardware?

All Hardware is provided by GETUS on a loan basis. Upon sign up you will be shipped an approved...

What is the cancellation / refund policy?

Cancellation of Services Requests for cancellation must occur over the phone or by live chat...