- Priority - High
- Affecting System - Vancouver/Langley/Surrey areas
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Please note, there are currently reports of a Cable Internet Outage impacting Vancouver/Langley/Surrey areas Region. We are actively looking into this and have since engaged the last-mile vendor.
We appreciate your continued patience and understanding while we investigate the root cause and implement a fix.
Thank you.
- Date - 03/31/2021 10:11
- Last Updated - 03/31/2021 10:12
- Priority - High
- Affecting System - Lynn Valley
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Please note, there are currently reports of a Cable Internet Outage impacting Lynn Valley Region. We are actively looking into this and have since engaged the last-mile vendor.
We appreciate your continued patience and understanding while we investigate the root cause and implement a fix.
Thank you
- Date - 03/31/2021 10:08
- Last Updated - 03/31/2021 10:09
- Priority - High
- Affecting Other - Landsdowne Ave @ Bloor St W
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Please note, there are currently reports of a Cable Internet Outage impacting Landsdowne Ave @ Bloor St W Region. We are actively looking into this and have since engaged the last-mile vendor.
We appreciate your continued patience and understanding while we investigate the root cause and implement a fix.
Thank you.
- Date - 03/30/2021 11:22
- Last Updated - 03/30/2021 13:08
- Priority - High
- Affecting Other - sCable
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Some customers in the Japantown & Downtown Eastside areas of Vancouver are experiencing an interruption to Internet, Television and Home Phone services.
Live Updates:
Our last-mile vendor has since been engaged to restore service as quickly as possible and apologize for any inconvenience this may cause.03/30/2021 10:34 PT Technical crews are dispatched to arrive on site to investigate this matter. Thank you for your patience. 03/30/2021 10:11 PT Our teams are looking into it. We estimate your service will be restored by 2:15pm. - Date - 03/30/2021 11:00
- Last Updated - 03/30/2021 13:07