Can I change my Internet speeds?

Internet speeds may be upgraded/downgraded at any time.

There will be a one-time $9.00 applied to your next invoice. 

To complete this in the customer portal, please follow these steps; 

Login to your account, visit the "Services" tab > "My Services" > Select the Internet Profile (ie. "STREAMER - CABLE") > Select "UPGRADE". You will be able to select the new desired speeds. Please note. Account must be in good payment status prior to a speed upgrade/downgrade. It may take upto. 7 business days for the vendor to complete the speed change.

*All speed change requests require a prorated payment for the difference in cost of the plan when the request is made* 

  • 7 Корисниците го најдоа ова како корисно
Дали Ви помогна овој одговор?

Related Articles

Does the equipment come with warranty?

Brand new purchased Modems includes a 1-year manufactures warranty provided,...

Late Fees and Suspension Policy?

Invoices overdue by more than 3 day(s) will result in late-fees. GETUS Communications Ltd will...

What payment methods do you accept?

Credit/Visa Debit CardsVisa, MasterCard, American Express, Visa Debit & Prepaid Credit/Gift...

How do I get my invoices?

Invoices are provided via e-mail address on file and can be found in your My Account under...

How do I get my invoices?

Invoices are provided via e-mail address on file and can be found in your My Account under...